Terms and Conditions



  1. Information on how to enter and prizes form part of these terms and conditions. By participating, entrants agree to be bound by these terms and conditions. Entries must comply with these terms and conditions to be valid.
  2. The Promoter is Koala Sleep Pty Limited ( ABN 18 605 237 090) of Unit 12, 37 - 41 O’Riordan Street, Alexandria, NSW, 2015. To contact the Promoter, telephone our customer service line on 1800 575 337.

    Competition period

  3. The competition commences at 10:00 EST on 26 October 2020 and ends at 23:59 EST on 20 November 2020 (Competition Period).

    Eligibility to enter

  4. Entry is open to residents of Australia who are aged 18 years or over (Eligible Entrants).

  5. Directors, management, employees and their immediate families, of the Promoter, and/or its suppliers, associated entities and agencies associated with this competition are ineligible to enter.

    How to enter

  6. To enter, Eligible Entrants must, during the Competition Period, visit www.changeourtune.com and fully complete the online entry form, including full name, email address, telephone number and submit at least one lyric as outlined on the website.

  7. A limit of one entry applies per person.


  8. The prize is one QUEEN DREAM BUNDLE which consists of 1 x KOALA QUEEN MATTRESS BED BASE AND 1 x KOALA QUEEN MATTRESS valued at recommended retail price $1950 (Prize). The Prize does not include sheets, duvets, pillows or any items not mentioned above which is the responsibility of the winner.

  9. All taxes (excluding goods and services tax (GST)) which may be payable as a consequence of receiving the Prize are the sole responsibility of the winner.

  10. The Promoter is not responsible or liable for any loss, damage or injury suffered (even if caused by negligence) as a result of any winner accepting and/or using the Prize, except for any liability which cannot be excluded by law.

    Judging date and time

  11. Judging will take place at 16:00 EST on 1 DECEMBER 2020 at 37-41 O’RIORDAN STREET, ALEXANDRIA (Judging Date and Time). All entries will be judged by a panel of 4 qualified judges individually on their merits based on creativity.

  12. The best entry as determined by the judges in their absolute discretion will win the Prize.

  13. This is a game of skill and chance plays no part in determining the winner.

    Prize delivery

  14. Prizes will be delivered to the address nominated by the Eligible Entrant upon notification of prize within 28 days after the close of the Competition Period.

    Prize substitution

  15. In the event that the Prize (or any part of the Prize) becomes unavailable for reasons beyond the Promoter’s control, the Promoter may substitute a prize (or the relevant part of a prize) with a prize of equal or greater value.

    Winner notification

  16. Winners will be notified within 48 hours of the judging taking place in writing by email

  17. The names of winners will be published on 7 DECEMBER 2020 at www.changeourtune.com

    Unclaimed Prizes

  18. All Prizes will be distributed during or after the close of the Competition.

  19. If a Prize is not accepted or claimed within three months of the Judging Date and Time, the relevant winner’s entry will be deemed invalid and the Promoter will distribute any unclaimed Prizes to the next best ranking entry or entries (as applicable), as determined by the judges or the Promoter in its absolute discretion.

  20. Winners of unclaimed Prizes will be notified in writing to the email address provided at the time of entry.

  21. The Promoter assumes no responsibility for any failure to receive an entry or for inaccurate information or for any loss, damage or injury as a result of technical or telecommunications problems, including security breaches. If such problems arise, the Promoter may modify, cancel, terminate or suspend the Competition.

    Use of Eligible Entrant’s personal information

  22. Personal information including the Eligible Entrant’s name and email will be collected and used for the purpose of conducting this Competition. This may require disclosure to third parties, including local regulatory authorities and the Promoter’s agents or third party service providers, for the purpose of conducting the Competition, or for promotional and marketing purposes (including for direct marketing) (Purpose).

  23. By entering this Competition, Eligible Entrant’s consent to the use of their personal information for the Purpose, and that the Promoter may contact them for future marketing and material purposes without payment. Eligible Entrants agree that the Promoter may use this information for that purpose and disclose it to other organisations or persons including overseas service providers located in AUSTRALIA that may use it, in any media for the Purpose.

  24. Eligible Entrants may access, change or update their personal information by emailing the Promoter by telephone at 1800 575 337 during office hours. A copy of the Promoter’s privacy policy is available at au.koala.com. The privacy policy contains information about how individuals may access or correct personal information or make a privacy related complaint.

    Entry content

  25. Entries must be the Eligible Entrant’s original work. The Promoter reserves the right to require the Eligible Entrant to verify that the entry is the Eligible Entrant’s original work. If the Promoter is unable to verify that the entry is original work to its satisfaction, the entry will be deemed invalid.

  26. Eligible Entrants warrant that their entry is not in breach of any third party intellectual property rights. Eligible Entrants agree to indemnify the Promoter and its associated agencies against all losses, damages, claims and costs by third parties arising out of, connected to, or resulting from, a breach of the warranty set out in this clause 23.

  27. An Eligible Entrant’s entry must not include:

    (a) any image, video or voice of any other person without that person’s express consent;

    (b) any content that contravenes any law; and

    (c) any content that is obscene, offensive, potentially defamatory, discriminatory, indecent, prejudicial or inconsistent with prevailing community standards.

  28. By entering this Competition, Eligible Entrants grant the Promoter a non-exclusive licence to use the content of their entry, or any part of the content of the entry, in any way the Promoter wishes (including modifying, adapting, copying, cropping, retouching, editing, publishing, broadcasting or communicating the entry whether in original or modified form in whole or in part) in all media for the purposes of the Promoter’s business on its website, social media or in any marketing campaign, without payment to the Eligible Entrant of royalties or compensation. If requested by the Promoter, Eligible Entrants agree to sign any further documentation required by the Promoter to give effect to this clause 26.

  29. By entering this Competition, Eligible Entrants consent to the Promoter dealing with their entry content in any way that may otherwise infringe the Eligible Entrant’s moral rights, and agree not to assert their moral rights (wherever such rights are recognised) in respect of their entry against the Promoter or its assigns, licensees or successors.

  30. Eligible Entrants consent to the Promoter using their name, likeness, image and/or voice in the event that they are a winner in any media for an unlimited period of time without remuneration or compensation for the purpose of promoting this Competition (including any outcome) and/or promoting any products manufactured, distributed and/or supplied by the Promoter.

    Social media platforms

  31. By using and entering this Competition on www.changeourtune.com Eligible Entrants agree to comply with www.changeourtune.com terms of use and privacy policy;

  32. The Promoter is not responsible for any loss, damage or injury to Eligible Entrants resulting from entering or participating in this Competition including arising from any comments made, or material published, by third parties about the Eligible Entrants on any social media platform in connection with this Competition.

    General conditions

  33. The Promoter’s decision is final and binding and no correspondence will be entered into. The Promoter accepts no responsibility for late, lost or misdirected entries or other communications. Entries will be deemed void if illegitimate, forged, manipulated or tampered with in any way.

  34. Should an Eligible Entrant’s contact details change during the Competition Period, it is the Eligible Entrant’s responsibility to notify the Promoter. A request to access or modify any information provided as part of the redemption of a Prize should be directed to the Promoter.

  35. The Promoter reserves the right to request verification of the social media profile of Eligible Entrants and of the age, identity and residential address of winners and any other information relevant to entry into or participation in this Competition. Verification is at the discretion of the Promoter, whose decision is final. Failure by the Promoter to enforce any of its rights does not constitute a waiver of those rights.

  36. The Promoter reserves the right to disqualify any individual who submits an entry that is not in accordance with these terms and conditions, or who is involved in any way in interfering or tampering with the conduct of this Competition, has breached any of these terms and conditions, or engaged in any unlawful or other improper misconduct calculated to jeopardise the fair and proper conduct of the Competition.

  37. Winners may have rights under the Australian Consumer Law and other similar legislation which cannot be excluded, restricted or modified by the Promoter. These terms and conditions do not exclude, restrict or limit those statutory rights in any way. However, to the extent that it is permitted to do so by law, the Promoter (including its officers, employees and agents) excludes all liability whether arising in tort (including without limitation negligence), contract or otherwise for any personal injury or any other loss or damage (including without limitation loss of opportunity or loss of profits) whether direct, indirect, special or consequential, arising in any way out of the Competition, including, without limitation:

    (a) any technical difficulties or equipment malfunction (whether or not under the Promoter’s control);

    (b) any theft, unauthorised access or third party interference;

    (c) any entry that is late, lost, altered, damaged or misdirected (whether or not after their receipt by the Promoter) due to any reason beyond the reasonable control of the Promoter;

    (d) any variation in market value to that stated in these terms and conditions;

    (e) any tax implications; or

    (f) the Prize or use of the Prize.

  38. If for any reason beyond the reasonable control of the Promoter this Competition is not capable of running as planned, the Promoter reserves the right in its sole discretion to take any action that may be available to it, and to cancel, terminate, modify or suspend the Competition, or amend these terms and conditions, unless to do so would be prohibited by law.